What you know. Where you need it.
One home for your company’s information. Ready to bring context to Chat and the agents you create.
Knowledge
Restore guide
Files, folders, and point-in-time recovery.
Knowledge
Backup schedules
Frequency, retention, and storage regions.
Knowledge
Account policies
Access, billing, and account ownership.
Less uploading the same thing. More building on it.
Upload your company files once. Select the relevant Knowledge when you start a conversation or configure an agent.
Chat
Use company Knowledge
Restore guide
Backup schedules
Account policies
Explain our restore process to a new support teammate.
2 Knowledge documents selected
Illustrative selection. File formats and limits to be confirmed.
One foundation. More useful conversations.
